You Shouldn’t be Working Without It
Today more than ever, businesses need an effective content management strategy to manage the creation, sharing, and storing of critical information. Enterprise Content Management (ECM) enables companies to gain efficiencies, reduce costs and secure access.
REDUCE COSTS
ECM translates into lower storage and operational costs by eliminating on-site and off-site storage and reducing the cost to locate paper documents or hunt for electronic documents spread across network shares. Additional savings are realized through reduced costs associated with document printing and reproduction.
BUSINESS CONTINUITY
Whether you implement a cloud-based solution or on-premise with a properly architected disaster recovery plan. Enterprise Content Management protects against natural disasters by securely storing data in redundant locations.
CUSTOMER SATISFACTION
Your customer service representatives can resolve customer issues in a fraction of the time due to having information and documents at their fingertips. In addition to structured searches, information can be retrieved based on the content within documents. Customer self-service can also be implemented by allowing the content to be securely accessed through a web-based portal.
INCREASED PRODUCTIVITY
ECM features such as workflow automation, document collaboration, automated retention policies. They also provide the ability to access content remotely from any device which translates into tangible productivity improvements.
Let us help find the right ECM solution for you.
The team at MindSpan has extensive experience implementing many of the leading document and content management systems.
GET STARTED TODAY